In 2009, Scott Bragg worked at a Meineke in Meridian and was accused of ripping people off. The company moved him down to Arizona and just recently a fraud sting cost him his job and Meineke a lot of money.
A few months ago, a representative from the Arizona Attorney General's Office contacted KBOI 2News and said they're investigating Meineke and manager Scott Bragg. Then, just a couple of weeks ago, we were informed our stories helped bust the "sketchy" operation.
We introduced you to Maryann Matthews two years ago. She says Scott Bragg, who was managing the Meridian Meineke she used, put on the wrong oil filter and it ended up blowing her engine four months later.
"That $9.95 oil change cost me $3,500," Matthews said at the time.
Fast forward to January of this year.
"I saw the video on your station and it validates everything about that man and location," said Steve Rundquist, who is also disputing with Meineke.
Rundquist lives in Phoenix and says Bragg was up to his old schemes after being transferred to a store there.
"I went in for a very minor thing and nine hours later I was standing outside in the dark waiting for a tow truck," Rundquist said.
He drove in and couldn't drive out. Rundquist says Bragg told him he needed $800 worth of repairs, but after having another mechanic check it out he was told it was just a $60 fuse.
"I hope this validates what the people of Boise have gone through," Rundquist said.
Officials there said they had received several complaints about the Meineke Bragg managed in Phoenix and used several KBOI 2News stories for information on how he may operate before conducting a fraud sting.
Investigators say Bragg and a technician tested for power to the air conditioning compressor and then discover there is no power. The problem is a fuse, just like in Rundquist's case. However, Bragg says the compressor needs to be replaced, which is about $600 more than a fuse would cost.
The state of Arizona says Meineke violated the Arizona Consumer Fraud Act and must now pay more than $40,000 in civil penalties and fees.
Bragg and another employee were fired.
Today, Matthews says she feels justice has been served. After four months of disputing with Meineke, the company paid for all of her repair costs.
"In the end it will always come back to bite you," Matthews said. "He could not have operated in that way unless there was an atmosphere allowing him to do so. I hope this a lesson for them and I hope it's a turning point."
With all that said, there are several reputable Meineke shops in the area.
The Better Business Bureau suggests you check out their website to check out any mechanic shop you want to have work on your vehicle so you don't end up in a bad situation.
In Rundquist and Matthew's case, the shops they used had "F" ratings.
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